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ResolvedPartial outage1 hour 8 minutes

Affected

Console Web

Operational from 4:48 PM to 5:29 PM, Partial outage from 5:29 PM to 5:33 PM, Operational from 5:33 PM to 5:56 PM

App

Operational from 4:48 PM to 5:29 PM, Partial outage from 5:29 PM to 5:33 PM, Operational from 5:33 PM to 5:56 PM

  • ResolvedUTC

    The failure has been completely resolved and the system is operating at 100% again.

    We sincerely apologize for any inconvenience caused.

  • MonitoringUTC

    We managed to stabilize the servers and the console modules became operational again.

  • IdentifiedUTC

    Our team has identified some requests causing communication failures, we are working on closing these requests and stabilizing the server.

  • InvestigatingUTC

    Our team has identified an instability in the communication between the console and the database.